• 💬 Fast & Responsive Customer Service

    Our dedicated support team is available to answer all your questions and quickly resolve any issue related to your order.

  • 🔒 Secure Payment

    We use SSL encryption to protect your payment information and work with secure platforms like Stripe. Your transactions are safe, and your privacy is guaranteed. Shop with peace of mind.

  • 📦 Easy Returns

    You have 30 days to change your mind. Returns are free thanks to our prepaid return label included in every order.

F.A.Q

1. What are the delivery times and shipping costs?

Orders placed before 2 p.m. (Monday to Saturday) are shipped the same day. Delivery in France is free and takes approximately 5 business days.

2. Can I return an item?

Yes, you have 30 days after receiving your order to return a new, unused item in its original packaging. A prepaid return label is provided.

3. What payment methods do you accept?

We accept: Credit Card, Visa, Mastercard, American Express and Apple Pay. Payment is 100% secure.

4. How does the refund process work?

Once the return has been received and verified, you will be refunded within 4 business days using the original payment method. Initial shipping fees are only refunded in the case of a defective product.

5. What are my rights as a customer?

You benefit from the right of withdrawal (14 days), the right to personal data protection (access, deletion, objection, etc.), and a limited warranty on products.

6. Are my account and data secure?

Yes, your data is protected in accordance with the GDPR. We only share it with partners essential to fulfilling your order. You may exercise your rights at any time.